Privacy Policy

IT Maverick Solutions (hereinafter "we", "us", or "our") is a Udyam-registered technology and business compliance firm based in India, operating under the brand name IT Maverick Solutions. Our principal services include custom software development, mobile app development, and business compliance assistance (GST, ITR, Company Registration, Audit).

Our website is https://itmavericksolutions.in (and its subpages). This Privacy Policy applies to all visitors, clients, and users who interact with our website or engage our services.

We collect only the information that is necessary to provide our services and communicate with you effectively.

We do not collect sensitive personal data such as Aadhaar numbers, PAN numbers, financial account details, or biometric data through our website. Such information (when needed for compliance services) is collected through separate, secure, encrypted channels.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To send you quotes, project updates, or relevant service communications.
• To process and manage internship or training enrollment.
• To improve our website's performance, content, and user experience.
• To comply with applicable legal obligations under Indian law (e.g., IT Act 2000).
• To prevent spam, fraud, and unauthorized use of our services (rate limiting, honeypot protection).
• To send occasional service-related announcements (you may opt out at any time).

Our processing of personal data is based on the following legal grounds:

• Consent: When you submit a contact form or communicate with us, you provide explicit consent for us to process your details.
• Contractual necessity: We process data needed to fulfill any service agreement or project engagement.
• Legitimate interests: We may use technical/usage data to analyse and improve our website, provided it does not override your rights.
• Legal obligation: We may retain or disclose data when required by Indian law or a competent authority.

We do not share your personal data except in the following limited circumstances:

• Service processors: We use Google Workspace (Gmail, Google Sheets via Apps Script) to store contact form submissions. Google acts as a data processor and is bound by their own privacy agreements.
• Analytics: We may use privacy-respecting analytics tools (e.g., Google Analytics with IP anonymization) to understand site traffic.
• Legal requirements: If required by law, a court order, or a government authority, we may be compelled to disclose your information.
• Business transfer: In the event of a merger, acquisition, or asset sale, user data might be transferred — you will be notified beforehand.

All third-party processors we use are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

Our website may use the following types of cookies:

You can control or delete cookies through your browser's settings at any time. Note that disabling cookies may affect some functionality of our website.

We retain your personal data only for as long as is necessary for the purpose it was collected:

• Contact form submissions are retained for up to 3 years for business communication and record-keeping purposes.
• Project-related data is retained for the duration of the engagement plus 5 years for legal and compliance purposes, in accordance with Indian accounting norms.
• Technical/analytics data is retained for a maximum of 26 months and then anonymised or deleted.

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to an individual.

Subject to applicable Indian law (and the Digital Personal Data Protection Act, 2023), you have the following rights regarding your personal data:

1. Right to access — Request a copy of the personal data we hold about you.
2. Right to correction — Request correction of inaccurate or incomplete data.
3. Right to erasure — Request deletion of your data, subject to legal retention obligations.
4. Right to object — Object to our processing of your data for certain purposes (e.g., marketing).
5. Right to portability — Request your data in a structured, machine-readable format.
6. Right to withdraw consent — Withdraw your previously given consent at any time without affecting past processing.

To exercise any of these rights, please contact us at rauniyarajeet5487@gmail.com. We will respond within 30 days.

We take data security seriously and implement appropriate technical and organisational measures to protect your information:

• HTTPS encryption for all data transmitted to and from our website.
• Honeypot fields and server-side rate limiting to prevent automated spam and abuse.
• Access to stored contact data is restricted to authorised personnel only.
• Our form data is processed via Google Apps Script and stored in encrypted Google Workspace infrastructure.
• Regular review of security practices and third-party service permissions.

Our website may contain links to external platforms such as LinkedIn, GitHub, and WhatsApp. These third-party sites have their own privacy policies, and we have no control over their content or practices.

We encourage you to review the privacy policies of any third-party website you visit. We are not responsible for the privacy practices of external sites, even if linked from our website.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately and we will promptly delete such data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post the revised policy on this page.
• Notify registered clients of material changes via email where applicable.

We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through any of the following channels:

• Email: rauniyarajeet5487@gmail.com
• WhatsApp: +91 80848 40429
• LinkedIn: IT Maverick Solutions
• Location: India (registered under Udyam)

We are committed to resolving any privacy concerns promptly and transparently. You can also raise a grievance by writing to us at the above email with subject line "Privacy Concern".